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Refund and Returns Policy

Effective Date: May 9, 2025

1. Overview

We want you to be satisfied with your purchase. Please read the following guidelines for returns and refunds.

2. Eligibility

  • Items must be returned within 7 days of delivery.
  • Products must be unused, in original packaging with tags and accessories.

3. Non-Returnable Items

  • Perishable goods.
  • Customized or personalized items.
  • Sale or clearance items (unless defective).

4. Return Process

  1. Email connect@avoberry.in with your order number and reason for return.
  2. Upon approval, we will provide a Return Authorization (RA) number and instructions.
  3. Ship the item back to us at the provided address within 5 days of RA issuance.

5. Refunds

  • Once we receive and inspect the item, we will notify you of approval or rejection.
  • Approved refunds will be processed within 7 business days to the original payment method.

6. Exchanges

  • Exchanges are subject to stock availability. Contact connect@avoberry.in to request an exchange.

7. Cancellations

  • Orders can be cancelled within 2 hours of placement; thereafter, standard return policy applies.

8. Shipping for Returns

  • Return shipping costs are borne by the customer, unless the item is defective or incorrect.

9. Contact

For questions, email connect@avoberry.in or call +91-XXXXXXXXXX.

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